July 9, 2025 · 💻 Tech
We Built the MVP. Then We Hit Pause — Here’s Why
Written by Sérgio Ferrás

Over the past month, I’ve been building a marketplace for residential painting services. Think: homeowners get free quotes, painters pay a fee per closed job. Classic lead-gen twist on a home services platform.
As a second-time founder, a few things become more obvious!
🚀 We launched fast:
I used what I learned in 5 years (plus some ChatGPT magic) to create a high-converting landing page for Pinturas Lisboa.
🧪 We tested manually:
Even before our MVP was ready, we started running ads and sending leads to painters via WhatsApp.

🤔 But then came the hard truth:
You can build the slickest tech in the world, but if customers aren’t buying, none of it matters!
But one thing that took me a while to figure out was how to do User Research! Most people try to create amazing persona profiles, fancy PowerPoints and customer journeys
📞 Turns out, “user research” is code for: pick up the phone and call someone!
That’s when we realized what was missing.
Most people don’t want to book a painter without speaking to a human.
They want to know:
• “Can you fix this humidity problem?”
• “Will you break my grandmother’s lamp?”
• “Can you match this weird old paint?”
So now our challenge is – can we answer all of these questions in an easily scalable way?
I’ll keep sharing what we learn as we try to turn quotes into real jobs
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